Terms and Conditions

App Terms of Use

These App Terms of Use govern access to and use of the app, including all related software, features, content, interfaces, components, templates, support, updates, integrations, and services made available in connection with the app.

By installing, accessing, or using the app, you agree to these App Terms of Use.

1. Scope and purpose

The app is made available for business use by merchants in connection with their store operations, subject to these terms, the app listing, any applicable pricing terms, the Privacy Policy, and any applicable platform rules.

The app is intended only for lawful business use in connection with a valid store account and related store operations. The app is not sold to you. A limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the app is granted solely for your internal business use, subject to these terms.

2. Relationship with platform terms

These terms apply only to the relationship between the app provider and the merchant using the app.

These terms supplement, and do not replace, modify, limit, or override any terms, rights, or obligations that apply between you and Shopify or any other platform provider. Your use of Shopify and any related services remains subject to Shopify’s own terms, policies, and requirements.

Nothing in these terms is intended to conflict with any non-waivable rights or obligations that apply under applicable law or under platform rules that cannot be limited by private agreement.

3. Eligibility and authority

You represent and warrant that:

you are at least the age of majority in your jurisdiction,
you are authorized to act on behalf of the business installing or using the app,
you have authority to bind that business to these terms,
and all information you provide in connection with the app is accurate and complete.

If you install or use the app on behalf of an organization, these terms bind that organization.

4. Installation and permissions

By installing the app, you authorize the app to access and process the store data, account data, settings, content, and other information that Shopify or the installation flow makes available to the app under the permissions and access scopes granted by you during installation or later approval.

You acknowledge that certain app features may depend on specific permissions, access scopes, APIs, webhooks, extensions, themes, or third-party services. If required permissions are not granted, or if permissions are later revoked, some or all functionality may be limited or unavailable.

The app is intended to access and use only the data reasonably necessary for its functionality, subject to the permissions granted, the Privacy Policy, applicable law, and platform requirements.

5. Merchant responsibilities

You are responsible for:

maintaining the security of your store account and administrator access,
reviewing the permissions requested by the app before installation,
configuring the app appropriately for your business,
reviewing all page content, layouts, styling, claims, pricing displays, imagery, and calls to action before publishing them to your storefront,
reviewing any outputs, automations, edits, settings, recommendations, or actions generated or enabled by the app, including those produced by any AI assistant you connect, before relying on them in your business,
maintaining your own business records, backups, and internal controls where appropriate,
and using the app in compliance with applicable law, platform rules, and any rights of third parties.

You are solely responsible for your store, products, services, pricing, published page content, customer communications, disclosures, policies, regulatory compliance, accessibility obligations, and all decisions made using or in reliance on the app.

6. Published content

Content you build, configure, or publish through the app is your content and is published under your control to your own storefront.

You are responsible for ensuring that published pages are accurate, lawful, non-misleading, and appropriate for your audience and jurisdiction, including any advertising, promotional, pricing, discount, availability, environmental, health, or comparative claims they contain, and for holding all rights necessary to use any text, images, video, fonts, or other materials you place into a page.

The app provider does not review, approve, monitor, or verify merchant-published content and accepts no responsibility for it.

7. Acceptable use

You may not use the app:

for any unlawful, misleading, fraudulent, abusive, or harmful purpose,
to violate any law, regulation, platform rule, or third-party right,
to publish content you do not have the rights to use,
to process data without appropriate rights, notices, or consents where required,
to interfere with or disrupt the app, its infrastructure, or related systems,
to attempt unauthorized access to accounts, data, systems, or networks,
to reverse engineer, copy, scrape, frame, mirror, resell, lease, sublicense, or exploit the app except as expressly permitted by applicable law,
to introduce malware, harmful code, or other malicious content,
or in any way that could harm the app provider, Shopify, other merchants, buyers, or third parties.

The app provider may suspend, limit, or terminate access to the app where use is believed to violate these terms, create risk, interfere with operations, or expose the app provider or others to harm or liability.

8. App functionality and availability

The app is provided on an as-available and commercially reasonable basis.

Published page content rendered through the app depends on the continued availability of the app and its supporting services. No guarantee is made that the app will be uninterrupted, error-free, always available, compatible with every theme, store setup, device, browser, or third-party service, or that all issues will be corrected.

Features, interfaces, components, presets, workflows, dashboards, integrations, and technical requirements may change over time. The app provider may add, modify, restrict, suspend, or remove features at any time, including where changes are necessary for security, legal compliance, maintenance, platform changes, or product evolution.

9. No promise of results

The app is intended to assist store operations, but no particular business result is promised.

No representation, warranty, or guarantee is made regarding sales, conversions, revenue, traffic, page views, engagement, search ranking, page performance scores, accessibility conformance, compliance outcomes, uptime, buyer behavior, or any other result from installing or using the app.

You remain responsible for reviewing whether the app is suitable for your specific use case.

10. Third-party services and platform dependencies

The app may depend on Shopify, theme architecture, APIs, extensions, hosting providers, content delivery networks, font providers, analytics tools, AI assistant providers, external systems, or other third-party services.

Some app features may be delayed, limited, or unavailable due to third-party outages, API limits, platform restrictions, deprecated features, store configuration, or changes made by Shopify or other providers.

No responsibility is accepted for third-party acts, omissions, downtime, interruptions, incompatibilities, or decisions.

11. AI assistant connections

The app allows you to connect third-party AI assistants that can read and modify app content on your instruction.

If you enable such a connection, you are responsible for choosing which assistants and accounts to authorize, for the actions taken through that connection, and for reviewing any resulting content before it is published. You may revoke a connection at any time.

Third-party AI assistants are operated by their own providers under their own terms and privacy practices. AI-generated output may be inaccurate, incomplete, or unsuitable, and must be reviewed by you before use.

12. Fees and billing

If the app is paid, pricing, billing intervals, trial terms, usage charges, and any applicable billing conditions will be shown in the app listing, billing screen, or related pricing materials made available at the time of approval or use.

By approving charges, you authorize the applicable billing mechanism made available through Shopify or otherwise lawfully presented to you.

Unless otherwise stated, fees are non-refundable once incurred, except where required by applicable law or expressly stated in a refund policy or offer.

Failure to pay applicable charges may result in suspension, restriction, or termination of access to paid features or the app as a whole, including suspension of storefront rendering of app-generated content.

13. Data use and privacy

In connection with providing the app, the app provider may collect, access, use, store, transmit, transform, analyze, and process store data, page and template content, style configuration, technical data, usage data, app configuration data, and support communications as reasonably necessary to:

provide and operate the app,
authenticate users and installations,
support app features and integrations,
render published content on your storefront,
maintain security and prevent abuse,
troubleshoot issues and provide support,
improve functionality and user experience,
generate analytics and operational insights,
comply with legal obligations,
and establish, exercise, or defend legal claims.

Personal data will be handled in accordance with the applicable Privacy Policy and applicable law.

Where the app receives customer or shop data subject to access, deletion, redaction, or similar privacy requests transmitted through platform mechanisms or applicable law, such requests may be handled in accordance with the Privacy Policy, applicable law, and platform requirements.

14. Data retention and deletion

Data may be retained for as long as reasonably necessary to provide the app, maintain business and security records, prevent fraud, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate operational needs, subject to the Privacy Policy and applicable law.

After uninstallation, access to app features may end immediately or shortly thereafter, and content rendered on your storefront through the app may stop appearing. Data associated with the uninstalling store may be deleted, anonymized, or retained only to the extent reasonably necessary for lawful business purposes, internal recordkeeping, dispute resolution, fraud prevention, compliance, backups, or as otherwise described in the Privacy Policy and permitted by applicable law.

You are responsible for exporting and retaining your own copies of any content you wish to keep before uninstalling.

15. Backups

The app provides backup, download, restore, and import features as a convenience.

Restoring or importing a backup replaces existing app content and may be irreversible. You are responsible for choosing when to restore, for verifying the result, and for maintaining your own independent copies of any content you cannot afford to lose.

No guarantee is made that any particular backup, snapshot, version history entry, or restore operation will be available, complete, or successful.

16. Merchant content and instructions

You retain responsibility for all data, content, instructions, settings, materials, and actions submitted to or triggered through the app.

You represent and warrant that you have all necessary rights, permissions, and legal bases to provide any data or content processed through the app and to instruct the app provider to process it for the purposes of delivering the app.

The app provider is not responsible for verifying the legality, accuracy, ownership, or sufficiency of merchant-provided content or instructions.

17. Support

Any support, onboarding, documentation, guidance, or troubleshooting provided in connection with the app is offered on an as-available and commercially reasonable basis unless expressly stated otherwise.

No guarantee is made regarding response times, resolution times, feature requests, compatibility fixes, custom work, or support outcomes.

Support communications are informational only and do not amend these terms, create separate commitments, or grant additional rights unless expressly confirmed in writing.

18. Intellectual property

The app, including its software, code, design, structure, interfaces, components, presets, style profiles, text, graphics, branding, documentation, and related materials, is owned by or licensed to the app provider and is protected by applicable intellectual property and proprietary rights laws.

Except for the limited right to use the app as expressly granted under these terms, no ownership rights are transferred to you.

Content you author using the app remains yours. You may not remove proprietary notices or claim ownership of any part of the app or its underlying materials.

19. Feedback

If you provide suggestions, ideas, feedback, requests, or recommendations relating to the app, the app provider may use them without restriction or obligation, without payment, attribution, or confidentiality obligation, except where prohibited by applicable law.

20. Beta features and experimental functionality

Some features may be identified as beta, early access, preview, experimental, or similar.

Such features may be incomplete, changed, interrupted, or discontinued at any time, and may have greater risk of errors or instability. They are provided without any commitment that they will become generally available.

21. Disclaimer of warranties

To the maximum extent permitted by applicable law, the app is provided on an “as is” and “as available” basis.

No representation, warranty, or guarantee is made, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, availability, accuracy, reliability, security, or satisfactory quality.

No statement, marketing material, support communication, or product description creates any warranty unless expressly stated in a binding written agreement.

22. Limitation of liability

To the maximum extent permitted by applicable law, the app provider and its owners, officers, employees, contractors, affiliates, licensors, agents, and service providers will not be liable for any loss, damage, liability, claim, cost, or expense arising out of or related to the app, including installation, use, non-use, suspension, unavailability, downtime, bugs, incompatibility, data loss, data corruption, published or unpublished page content, restore or import operations, delays, third-party failures, platform changes, store configuration issues, merchant instructions, AI-assistant actions, or reliance on app outputs or support communications.

To the maximum extent permitted by applicable law, this exclusion includes indirect, incidental, special, consequential, exemplary, punitive, or economic losses, including loss of profits, revenue, business, goodwill, data, opportunity, expected savings, or business interruption.

Where liability cannot lawfully be excluded, it is limited to the minimum extent permitted by law.

23. Indemnity

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the app provider and its owners, officers, employees, contractors, affiliates, licensors, agents, and service providers from and against claims, demands, actions, proceedings, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or related to:

your use of the app,
your breach of these terms,
your store, products, services, published content, or policies,
your violation of any law, platform rule, or third-party right,
or any data, materials, or instructions you provide or authorize through the app, including through a connected AI assistant.

24. Suspension and termination

Access to the app may be suspended, restricted, or terminated at any time, with or without notice, where reasonably necessary for maintenance, security, legal compliance, platform requirements, non-payment, suspected abuse, risk prevention, technical integrity, or breach of these terms.

You may stop using the app at any time by uninstalling it and discontinuing access.

Sections that by their nature should survive termination or uninstall will continue to apply, including sections relating to fees already incurred, intellectual property, disclaimers, limitation of liability, indemnity, dispute-related provisions, and any lawful data retention obligations.

25. Changes to the app and these terms

The app provider may update the app, pricing, features, policies, and these terms from time to time.

Updated terms become effective when posted or otherwise communicated, unless a different effective date is stated. Continued installation, access, or use of the app after the effective date of updated terms constitutes acceptance of the updated terms.

26. Severability and waiver

If any provision of these terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

Failure to enforce any provision is not a waiver of that provision or any other provision.

27. Entire agreement

These terms, together with the Privacy Policy, pricing terms, and any additional terms expressly referenced in the app listing or installation flow, form the entire agreement between you and the app provider regarding the app, except where a separate written agreement expressly applies.

28. Contact

For questions about these terms or the app, contact rockstarui.com/contact.