Terms and Conditions

These App Terms of Use govern access to and use of Get the Look, including its software, storefront extension, shoppable-look builder, templates, styling tools, analytics, documentation, support, updates, integrations, and related services.

By installing, accessing, or using Get the Look, you agree to these App Terms of Use.

1. Scope and purpose

Get the Look is made available for business use by Shopify merchants who want to create, configure, and publish shoppable looks on their storefronts.

The app is intended only for lawful business use with a valid Shopify store account. The app is not sold to you. You receive a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use it for your internal business operations, subject to these terms, the app listing, any applicable pricing terms, the Privacy Policy, and applicable platform rules.

2. Relationship with Shopify

These terms apply to the relationship between the app provider and the merchant using Get the Look.

They supplement, and do not replace or modify, the terms, policies, rights, or obligations that apply between you and Shopify. Your Shopify store, account, checkout, orders, themes, billing, and use of Shopify services remain subject to Shopify’s own terms and requirements.

Nothing in these terms limits a right or obligation that cannot lawfully be limited.

3. Eligibility and authority

You represent and warrant that:

you are at least the age of majority in your jurisdiction,
you are authorized to act for the business that installs or uses the app,
you have authority to bind that business to these terms,
and the information you provide in connection with the app is accurate.

If you install or use the app for an organization, these terms bind that organization.

4. Installation and permissions

By installing Get the Look, you authorize it to access and process the store, product, theme, file, discount, order-attribution, installation, and account information made available through the permissions you approve in Shopify.

Some features depend on Shopify APIs, webhooks, theme app extensions, app blocks, store settings, and permissions. If a required permission is not granted or is later revoked, some functionality may be limited or unavailable.

The categories of data processed by the app are described in the Privacy Policy.

5. Merchant responsibilities

You are responsible for:

maintaining the security of your Shopify account and administrator access,
reviewing the permissions requested during installation,
deciding which staff members may use the app,
selecting products and variants, placing hotspots, choosing templates, and configuring styles and discounts,
checking titles, descriptions, imagery, prices, compare-at prices, availability, product links, discount behavior, and cart behavior before publishing,
placing and configuring the Get the Look app block correctly in your theme,
testing published looks on the devices, browsers, themes, markets, and storefront configurations relevant to your business,
holding all rights needed for text, images, product information, brands, and other materials you use,
maintaining your own business records and operational safeguards,
and using the app in compliance with applicable law, Shopify rules, and third-party rights.

You are solely responsible for your store, catalog, pricing, discounts, product claims, published content, customer communications, privacy disclosures, accessibility obligations, regulatory compliance, and business decisions made using the app.

6. Merchant content and storefront output

The look content and settings you create or select remain under your control. This includes titles, images, product and variant selections, product display information, hotspots, templates, style settings, and discount selections.

You are responsible for ensuring that every published look is accurate, lawful, non-misleading, suitable for your audience and jurisdiction, and supported by the rights and permissions you need.

The app provider does not review, approve, monitor, or verify merchant-published content, product information, pricing, discount eligibility, claims, or legal compliance and accepts no responsibility for them.

7. Acceptable use

You may not use Get the Look:

for any unlawful, misleading, fraudulent, abusive, or harmful purpose,
to violate a law, regulation, Shopify rule, or third-party right,
to publish content you do not have the right to use,
to process data without required rights, notices, or consent,
to interfere with or disrupt the app or related infrastructure,
to attempt unauthorized access to accounts, data, systems, or networks,
to reverse engineer, copy, scrape, frame, mirror, resell, lease, sublicense, or exploit the app except where applicable law expressly permits it,
to introduce malware or harmful code,
or in a way that could harm the app provider, Shopify, another merchant, a shopper, or a third party.

Access may be suspended, limited, or terminated where use is believed to violate these terms, create risk, interfere with operations, or expose any person or service to harm or liability.

8. Functionality and availability

Get the Look is provided on an as-available and commercially reasonable basis.

Published looks depend on the app, its storefront extension, Shopify, your theme, your configuration, and supporting services. No guarantee is made that the app will be uninterrupted, error-free, always available, compatible with every theme, app, store setup, market, device, browser, or third-party service, or that every issue will be corrected.

Features, templates, interfaces, styling controls, analytics, workflows, integrations, and technical requirements may change. Features may be added, modified, restricted, suspended, or removed for security, legal compliance, maintenance, Shopify platform changes, or product development.

9. No promise of results

Get the Look is a storefront merchandising tool. No particular business result is promised.

No representation, warranty, or guarantee is made regarding sales, conversions, revenue, traffic, engagement, search ranking, performance scores, accessibility conformance, legal compliance, discount outcomes, uptime, shopper behavior, or any other result.

You are responsible for deciding whether the app is suitable for your use case and for independently checking its output.

10. Third-party services and platform dependencies

The app depends on Shopify, Shopify themes, platform APIs, webhooks, extensions, hosting, databases, object storage, content delivery, and other infrastructure services.

Features may be delayed, limited, interrupted, or unavailable because of third-party outages, API limits, platform restrictions, deprecated features, store configuration, theme behavior, or provider decisions.

To the maximum extent permitted by law, no responsibility is accepted for third-party acts, omissions, downtime, interruptions, incompatibilities, or decisions.

11. Fees and billing

If Get the Look is offered on a paid basis, the price, billing interval, trial terms, usage charges, and applicable billing conditions will be shown in the Shopify app listing, approval screen, or other pricing material presented before the charge is approved.

By approving a charge, you authorize the billing mechanism presented through Shopify or another lawful payment process.

Unless stated otherwise, fees are non-refundable after they are incurred, except where applicable law requires a refund. Failure to pay may result in restriction, suspension, or termination of paid functionality.

12. Data use and privacy

The app processes data needed to authenticate installations, build and publish looks, read permitted Shopify resources, operate storefront shopping actions, provide analytics, maintain security and reliability, troubleshoot issues, provide support, comply with legal obligations, and protect legal rights.

The app’s data categories, limited paid-order attribution, retention, security measures, Shopify privacy-webhook handling, and merchant obligations are described in the Privacy Policy.

13. Data retention, deletion, and uninstall

Data may be retained for as long as reasonably necessary to operate the app, maintain security and recovery records, prevent abuse, resolve disputes, enforce agreements, and meet legal or platform obligations, subject to the Privacy Policy and applicable law.

Uninstalling ends app access and removes stored Shopify session credentials for the store. Storefront output that depends on the app may stop appearing. Store data is handled through Shopify’s required privacy and redaction process as described in the Privacy Policy.

You are responsible for preserving any business information you need before uninstalling. No guarantee is made that app content or historical analytics will remain available after uninstall or erasure.

14. Merchant instructions

You retain responsibility for every data item, setting, selection, instruction, and action submitted to or triggered through the app.

You represent and warrant that you have the rights, permissions, authority, and legal basis needed to provide that information and instruct the app to process it.

The app provider is not responsible for verifying the legality, accuracy, ownership, or sufficiency of merchant-provided content, settings, or instructions.

15. Support

Documentation, onboarding, guidance, and troubleshooting are provided on an as-available and commercially reasonable basis unless a separate written agreement expressly states otherwise.

No guarantee is made regarding response time, resolution time, feature requests, compatibility work, custom work, or support outcomes.

Support communications are informational and do not amend these terms or create a warranty, commitment, or additional right unless expressly confirmed in a binding written agreement.

16. Intellectual property

Get the Look, including its software, code, structure, interfaces, templates, style profiles, graphics, branding, documentation, and related materials, is owned by or licensed to the app provider and is protected by applicable intellectual-property and proprietary-rights laws.

Except for the limited right to use the app under these terms, no ownership right is transferred to you.

Your merchant-authored content remains yours. You may not remove proprietary notices or claim ownership of the app or its underlying materials.

17. Feedback

If you provide ideas, suggestions, requests, or feedback about the app, the app provider may use them without restriction, payment, attribution, or confidentiality obligation, except where applicable law prohibits this.

18. Beta and experimental features

Features identified as beta, preview, early access, experimental, or similar may be incomplete, changed, interrupted, or discontinued at any time. They may have a greater risk of errors or instability and are provided without a commitment that they will become generally available.

19. Disclaimer of warranties

To the maximum extent permitted by applicable law, Get the Look is provided on an “as is” and “as available” basis.

No representation, warranty, or guarantee is made, whether express, implied, statutory, or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, compatibility, availability, accuracy, reliability, security, or satisfactory quality.

No app listing, marketing material, documentation, support communication, or product description creates a warranty unless expressly stated in a binding written agreement.

20. Limitation of liability

To the maximum extent permitted by applicable law, the app provider and its owners, officers, employees, contractors, affiliates, licensors, agents, and service providers will not be liable for any loss, damage, liability, claim, cost, or expense arising out of or related to Get the Look, including installation, use, non-use, suspension, unavailability, downtime, bugs, incompatibility, data loss, data corruption, storefront content, product or pricing information, discount behavior, cart behavior, analytics, third-party failures, platform changes, theme behavior, store configuration, merchant instructions, or reliance on app output or support communications.

To the maximum extent permitted by applicable law, this exclusion includes indirect, incidental, special, consequential, exemplary, punitive, or economic losses, including loss of profit, revenue, business, goodwill, data, opportunity, expected savings, or business interruption.

Where liability cannot lawfully be excluded, it is limited to the minimum extent permitted by law.

21. Indemnity

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the app provider and its owners, officers, employees, contractors, affiliates, licensors, agents, and service providers from claims, demands, actions, proceedings, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or related to:

your use of the app,
your breach of these terms,
your store, products, services, discounts, published content, communications, or policies,
your violation of a law, Shopify rule, or third-party right,
or data, materials, settings, or instructions you provide or authorize through the app.

22. Suspension and termination

Access may be suspended, restricted, or terminated, with or without notice, where reasonably necessary for maintenance, security, legal compliance, Shopify requirements, non-payment, suspected abuse, risk prevention, technical integrity, or breach of these terms.

You may stop using the app at any time by uninstalling it and discontinuing access.

Sections that by their nature should survive termination continue to apply, including fees already incurred, intellectual property, warranty disclaimers, limitation of liability, indemnity, dispute-related provisions, and lawful data-retention obligations.

23. Changes to the app and these terms

The app provider may update Get the Look, its pricing, features, policies, and these terms.

Updated terms become effective when posted or otherwise communicated unless a different effective date is stated. Continued installation, access, or use after that date constitutes acceptance of the updated terms.

24. Severability and waiver

If a provision is found invalid, unlawful, or unenforceable, the remaining provisions remain in effect to the maximum extent permitted by law.

Failure to enforce a provision is not a waiver of that provision or any other provision.

25. Entire agreement

These terms, the Privacy Policy, applicable pricing terms, and any additional terms expressly referenced in the Shopify app listing or installation flow form the entire agreement about Get the Look, except where a separate written agreement expressly applies.

26. Contact

For questions about these terms or Get the Look, use the RockStarUI contact page.